{"id":834,"date":"2023-08-03T21:22:52","date_gmt":"2023-08-04T04:22:52","guid":{"rendered":"https:\/\/elok1.com\/?page_id=834"},"modified":"2024-01-08T07:47:27","modified_gmt":"2024-01-08T15:47:27","slug":"store-policies","status":"publish","type":"page","link":"https:\/\/elok1.com\/?page_id=834","title":{"rendered":"Store Policies"},"content":{"rendered":"\t\t
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Order<\/strong> Processing:<\/b><\/h2>

Processing orders will take about 2-5 business days. Any updates, processing issues, and completion of your order will be communicated via email.<\/p>

There are no shipping options available, all orders will be picked up from location once your order has been completed.\u00a0<\/p>

Returns & Refunds:<\/strong><\/h3>

No returns will be accepted. Orders will be reviewed upon pickup and cannot be returned once you have confirmed and picked up your order.<\/p>

If your order has not been confirmed and you have not received any updates within 5 business days, please reach out via email. A refund will then be processed and made.\u00a0<\/p>

Late or missing refunds<\/strong><\/p>

If you haven\u2019t received a refund yet, first check your bank account again.<\/p>

Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>

Next contact your bank. There is often some processing time before a refund is posted.<\/p>

If you\u2019ve done all of this and you still have not received your refund yet, please contact me at gracemorales911@gmail.com<\/p>

Privacy Policy:<\/strong><\/h3>

Who we are<\/strong><\/p>

Our website address is: https:\/\/elok1.com<\/p>

What we collect and store<\/strong><\/p>

We collect information about you during the checkout process on our store.
While you visit our site, we\u2019ll track:<\/p>

  • Products you\u2019ve viewed: we\u2019ll use this to, for example, show you products you\u2019ve recently viewed<\/li>
  • Location, IP address and browser type: we\u2019ll use this for purposes like estimating taxes and shipping.<\/li><\/ul>

    We also use cookies to keep track of cart contents while you\u2019re browsing our site.<\/p>

    When you purchase from us, we\u2019ll ask you to provide information including your name, billing address, email address, phone number, credit card\/payment details and optional account information like username and password. We\u2019ll use this information for purposes, such as, to:<\/p>

    • Send you information about your account and order<\/li>
    • Respond to your requests, including refunds and complaints<\/li>
    • Process payments and prevent fraud<\/li>
    • Set up your account for our store<\/li>
    • Comply with any legal obligations we have, such as calculating taxes<\/li>
    • Improve our store offerings<\/li>
    • Send you marketing messages, if you choose to receive them<\/li><\/ul>

      If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.<\/p>

      We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing address.<\/p>

      Who on our team has access<\/strong><\/p>

      Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:<\/p>

      • Order information like what was purchased, when it was purchased and where it should be sent, and<\/li>
      • Customer information like your name, email address, and billing information.<\/li><\/ul>

        Our team members have access to this information to help fulfill orders, process refunds and support you.<\/p>

        What we share with others<\/strong><\/p>

        We share information with third parties who help us provide our orders and store services to you.<\/p>

        Payments<\/strong><\/p>

        We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.<\/p><\/div>

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        Order Processing: Processing orders will take about 2-5 business days. Any updates, processing issues, and completion of your order will be communicated via email. There are no shipping options available, all orders will be picked up from location once your order has been completed.\u00a0 Returns & Refunds: No returns will be accepted. Orders will be […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"_links":{"self":[{"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/pages\/834"}],"collection":[{"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elok1.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=834"}],"version-history":[{"count":16,"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/pages\/834\/revisions"}],"predecessor-version":[{"id":1441,"href":"https:\/\/elok1.com\/index.php?rest_route=\/wp\/v2\/pages\/834\/revisions\/1441"}],"wp:attachment":[{"href":"https:\/\/elok1.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=834"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elok1.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}